Training Policies and Procedures
Cancellation Policy
24 hour notice is required to avoid being charged for your session. Please cancel by phone to ensure that I receive your information (413-297-2590).
Refund Policy
Pre-paid sessions are non-refundable. You may put your session on hold if a medical condition arises.
Transfer Policy
Pre-paid sessions are not transferrable to others. If you would like to help someone else to begin an exercise program, please consider purchasing a gift certificate for them.
Attendance
Please show up on time for your sessions and wear appropriate workout clothing. This means loose fitting clothes that you will be comfortable working out in and may include short or longer pants. It is recommended that women wear a sports bra. Please bring clean sneakers to change into before you enter the workout space.
If you have any questions about any of policies, please do not hesitate to contact us. Thank you!
24 hour notice is required to avoid being charged for your session. Please cancel by phone to ensure that I receive your information (413-297-2590).
Refund Policy
Pre-paid sessions are non-refundable. You may put your session on hold if a medical condition arises.
Transfer Policy
Pre-paid sessions are not transferrable to others. If you would like to help someone else to begin an exercise program, please consider purchasing a gift certificate for them.
Attendance
Please show up on time for your sessions and wear appropriate workout clothing. This means loose fitting clothes that you will be comfortable working out in and may include short or longer pants. It is recommended that women wear a sports bra. Please bring clean sneakers to change into before you enter the workout space.
If you have any questions about any of policies, please do not hesitate to contact us. Thank you!